Payment of membership fees

Q

[Monthly membership plan] I canceled my membership, but I am still being charged via credit card.

A

If you paid your membership fee by credit card, your credit card company may charge you a fee depending on their closing date.

You will be billed the month after or the month after you cancel your membership, so please check the [Month of Usage] on your statement.

Example: If you cancel in January

⇒ 1月ご利用分が最終の請求。⇒実際のお引き落としは2月もしくは3月。

*For details on closing dates and billing periods, please contact your credit card company.

If you continue to be billed even after canceling your membership, as in the example below, please contact us.

Example) If you cancel your membership in January ⇒ If you are billed for February

>>For inquiries, click here​

Other questions about "Payment of membership fees"

• Q.
  What is the difference between Annual membership plan and Monthly membership plan?
• Q.
  Please tell me about the payment procedure (credit card payment)
• Q.
  [Annual membership plan] Please tell me about the payment procedure (convenience store payment)
• Q.
  Please tell me which credit cards are available.
• Q.
  I registered with a credit card but I can't access paid content.
• Q.
  [Monthly membership plan] If I join in the middle of the month, will the monthly fee be calculated on a pro-rata basis?
• Q.
  If I pay by credit card, how will the payment be shown on my statement?
• Q.
  [Annual membership plan] How do I pay the membership fee?
• Q.
  [Monthly membership plan] Please tell me how to pay the membership fee.
• Q.
  Can I use a debit card?
• Q.
  [Annual membership plan] Can I change the payment method?
• Q.
  [Monthly membership plan] Do I need to renew my membership every month?
• Q.
  [Monthly membership plan] Duplicate payments are occurring every month.
• Q.
  [Monthly membership plan] I canceled my membership, but I am still being charged via carrier billing.
• Q.
  Even though I don't remember going through any procedures, it was automatically renewed.
• Q.
  It was supposed to be an automatic renewal, but I was cancelled.

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