About changing registration information
- QI registered with the wrong name.
- A
We will only accept corrections if there appears to be a conversion error or obvious typo.
Please contact us by email with the following information:
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・Current registered full name (kanji/kana)
・Correct full name (kanji/kana)
・Date of birth (8 digits in the Gregorian calendar)
・Registered phone number
・Registered email address
・Plus member ID (formerly EMTG ID) or membership number
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>>For name correction inquiries, click here
Please note that we cannot accept name changes that result in the registration of a different person.*No changes are permitted even for family members.
Other questions about "Changing registration information"
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Q.
What if my last name has changed?
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Q.
I registered my date of birth and gender incorrectly.
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Q.
What should I do if my address, email address, or phone number has changed?
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Q.
Can I change my registration information?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding support advertisements and giveaways, please contact us here