About changing registration information
- QI registered my date of birth and gender incorrectly.
- A
You cannot change your date of birth or gender information yourself.
We will make the change after verifying your identity, so please contact us by email.
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・Registered full name (kanji/kana)
・Registered phone number
・Registered email address
・Plus member ID (formerly EMTG ID) or membership number
・Date of birth (8 digits in the Gregorian calendar)
·sex
<If your date of birth is incorrect>
Please provide both your registration and correct date of birth (8 digits in the Gregorian calendar)
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>>For inquiries regarding corrections to registration information, click here
Other questions about "Changing registration information"
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Q.
What if my last name has changed?
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Q.
I registered with the wrong name.
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Q.
What should I do if my address, email address, or phone number has changed?
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Q.
Can I change my registration information?
If the above does not resolve your issue, please contact us using the details below.
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