About changing registration information

Q

I registered my date of birth and gender incorrectly.

A

You cannot change your date of birth or gender information yourself.

We will make the change after verifying your identity, so please contact us by email.

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・Registered full name (kanji/kana)

・Registered phone number

・Registered email address

・Plus member ID (formerly EMTG ID) or membership number

・Date of birth (8 digits in the Gregorian calendar)

·sex

<If your date of birth is incorrect>

Please provide both your registration and correct date of birth (8 digits in the Gregorian calendar)

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>>For inquiries regarding corrections to registration information, click here​

Other questions about "Changing registration information"

• Q.
  What if my last name has changed?
• Q.
  I registered with the wrong name.
• Q.
  What should I do if my address, email address, or phone number has changed?
• Q.
  Can I change my registration information?

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