Thank you for always using OCTPATH OFFICIAL FANCLUB.

For those who completed the renewal procedure for OCTPATH OFFICIAL FANCLUB "Annual membership plan" in August, we will begin shipping the "Original Acrylic Keychain" (renewal benefit) for September 2024 on the dates below.

[Eligible recipients for the "original acrylic keychain"]

Those who meet all of the following conditions are eligible to receive the shipment.

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①Those who have registered for the "Monthly Membership Fee Payment Plan" by December 31, 2023

(*This also includes cases where you change from the "Monthly membership plan" during the above period.)

② Those who have renewed their membership for the next fiscal year during the renewal period (from three months before to one month after the membership expiration date).

③ Those whose membership expiration date after renewal is between January 31, 2025 and December 31, 2025

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▼Click here for details on the 2024 continuing benefits

https://octpath-official.com/news/detail/969

◆Members eligible for shipping

[For those residing in Japan]

Those who are renewing OCTPATH OFFICIAL FANCLUB "Annual membership plan" between Thursday, August 1, 2024 and Saturday, August 31, 2024

[Shipping address]

It will be shipped to the address registered on your My Page.

If your address changes, please log in to the site and change your membership information under "Confirm/Change Member Information" on your My Page.

If your name has changed, please check this page and contact us.

*Please be sure to check the registration information on your My Page by Saturday, August 31st.

◆ Scheduled delivery start date

Shipment will begin on Friday, September 27, 2024

◆About shipping

-Delivery will be by regular mail.

-Delivery may take up to a week depending on traffic conditions and your area of residence.

◆Notes

・This offer does not apply to current members of OCTPATH OFFICIAL FANCLUB under the "Monthly membership plan" or new members.

・We have received many inquiries regarding incomplete addresses. Please be sure to check your registered address.

・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.

Frequently asked questions

・ [Annual membership plan] When will I receive the renewal benefits?

・ [Annual membership plan] How can I receive renewal benefits?

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Regarding inquiries about undelivered items

If your package has not been delivered due to an incorrect address or other reasons, we will accept your request for re-delivery during the period below.

Please note that shipping charges will be borne by the customer and must be paid by the customer.

[Inquiry acceptance period]

Undelivered acceptance period: Monday, October 14, 2024, 00:00 to Sunday, October 27, 2024, 23:59

Shipping method: Yu-Pack cash on delivery

1. Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on your My Page.

(If your last name has changed, you will not be able to change it on your My Page, so please contact us via "Help/Inquiries.")

2. Please contact us via the URL below.

This is limited to one inquiry per member, so please check carefully before proceeding to the "Confirmation Screen."

*Please note that there will be no email to confirm completion of sending.

https://secure.plusmember.jp/octpath/1/questionnaire/58/56dbc/

*Monday, October 14thAccess is available from 00:00.

◆ Regarding inquiries about defective products

In the unlikely event that you receive a defective product, please contact us during the inquiry period below.

Please contact us here​

Application period: Until October 27th (Sun) 23:59

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[Information regarding renewal of OCTPATH OFFICIAL FANCLUB membership]

Renewal procedures can be carried out from three months prior to the membership expiration date up to one month after the expiration date.

If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.

Please click here for details on the renewal procedure.

If you have any further questions, please check our help page.