[Annual membership plan] About renewal
- Q[Annual membership plan] Please tell me how to stop automatic renewal of my credit card.
- A
When you access your My Page, if your membership is still renewing, [Automatic renewal] will be displayed next to the "Membership expiration date."
If you have canceled automatic renewal, your "Registered Credit Card Information" will not be displayed.
To stop automatic renewal, please change your "Registered Credit Card Information" on "My Page".
You can stop the video on the page you are redirected to by clicking on it.
You can cancel your membership up until the 20th of the month your membership expires.
Please note that your subscription will be automatically renewed after the due date.
*Please be sure to access the site using a web browser (Safari/Chrome).
Other questions about "Annual membership plan renewal"
-
Q.
[Annual membership plan] Please tell me how to renew my membership.
-
Q.
[Annual membership plan] My membership expiration date has passed. Can I still renew my membership?
-
Q.
[Annual membership plan] I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
-
Q.
[Annual membership plan] How can I check if my card is automatically renewed using my credit card?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding support advertisements and giveaways, please contact us here