Use of the Site and Content

Q

[Android] I can't watch MOVIE.

A

■ JavaScript settings

Please be sure to enable it.

Start Chrome > [:] (menu) in the upper right > Settings > Advanced Settings > Check "Enable JavaScript"

*Display may vary depending on the model, browser, and OS version.

■Cookie settings

Launch Chrome > [:] (menu) in the top right > Settings > Site settings > Check if cookies are enabled

■ Clear cache

Please try clearing your browser's cache.

Also, if many other applications are running, please close the tasks first.

■ Communication environment

Please play the file in an environment with good radio wave conditions, such as Wi-Fi.

■ Restart your device

Please turn off the power and then restart it.

Other questions regarding "Site Usage and Content"

• Q.
  Can I use the content on this site, CD jacket photos, artist images, and audio files?
• Q.
  推奨環境を教えてください。
• Q.
  【iPhone】MOVIE（動画）が見られません。
• Q.
  "PHOTO" cannot be saved.

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