Regarding various emails

Q

I haven't received any emails from the fan club.

A

If you have not received the email for new membership registration, the email notifying you of completion of your membership registration, the newsletter, or the email regarding renewal, please check the following.

▼ It is blocked by the domain-specific reception setting.

plusmember.jp

octpath-official.com

Please set the above domains to allow receiving emails.

*Please contact your email address provider or mobile phone company for confirmation and setup instructions.

▼If you are using an au ( @ezweb.ne.jp / @au.com ) email address

Is your "Spoofing Control" set to "High"?

Please set it to "Medium" or lower, or cancel the setting.

▼If you are using a SoftBank (@softbank.en.jp / @i.softbank.jp) email address

Is your spam filter set to "strong"?

▼If you are using an iCloud address or a free address (Gmail/Yahoo, etc.)

Please check outside of your inbox as the email may have been automatically filtered into your spam folder or promotions tab.

▼Others

・Please change your settings so that you can receive emails from your PC and emails with URLs.

・If you want to send a blank email instead of manually entering the address,

Please make sure not to include your own automatic signature in the body or title of the email before sending.

Depending on the email client or app you use, related emails may be displayed together as a thread.

※reference

<Gmail Support>

https://support.google.com/mail/answer/5900?hl=ja&co=GENIE.Platform=Android

Please note that, as a general rule, we cannot resend emails.

Other questions about "Various emails"

• Q.
  Where can I subscribe to the free email newsletter?
• Q.
  Can I change my registration address/email newsletter recipient address?

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