About joining

Q

Suddenly I can no longer view the paid content page.

A

If we are unable to confirm your payment due to outstanding payments to your carrier, your credit card expiry date, exceeding your credit limit, etc., you will be unable to view the paid content page. If you re-submit your payment from My Page, you will be able to view the paid content page.

Other questions about "Joining"

• Q.
  How do I join?
• Q.
  Can I join from either my mobile phone or my PC?
• Q.
  Can I register multiple times?
• Q.
  Can I join using a feature phone or tablet?
• Q.
  What is the expiration date of my membership?
• Q.
  Can minors register?
• Q.
  [Monthly membership plan] Can I register using mobile carrier payment from a feature phone (traditional mobile phone)?
• Q.
  I have not received the reply email containing the URL for new member registration.
• Q.
  [Monthly membership plan] If I have been charged twice, will I be able to get a refund?

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