Reception overview

About e-tickets

About the official ticket trade/resale service “Ticket Platrade”

Regarding prohibition of unauthorized resale and transfer

Please be sure to check before applying.

1. How to apply

After authenticating your membership, you will be redirected to the FANY ticket application page.

2. About accompanying persons

• In this advance sale, anyone accompanying you can apply.

3.About compatible devices

• 

• Electronic ticket issuance using OCTPATH official app can be used with any smartphone with an internet connection and a phone number starting with 090/080/070.
  [Supported OS]
  iPhone devices: iOS 13.0 or later
  Android devices: Android OS 7.0 or later

• *Electronic tickets are not compatible with "Feature Phones," "Raku-Raku Smartphones (models released before 2014 that are not compatible with Google Play)," "Galaho," "Tablet Devices," and "iPod touch."
  Also, some smartphones are not supported. Please be sure to check the incompatible models.

Compatible devices

4.About email reception settings

お申し込み完了・抽選結果の案内メールは「FANYチケット」より配信いたします。
券面表示開始日になりましたら、「チケプラ」より電子チケットの受け取り案内メールを配信いたします。
ドメイン指定受信を設定している方は「plusmember.jp」からのメールが受信できるように設定してください。また迷惑メールの設定などにお気をつけください。

5.About receiving method

• Tickets for the performances you purchased will be picked up via the "OCTPATH Official App".

  To prevent unauthorized resale, pickup will only be available via the smartphone connected to the phone number you registered when applying.
  If you apply for multiple tickets, all electronic tickets will be issued together to the applicant's smartphone.

  • *Only one phone number can be used per Plus member ID in the OCTPATH official app. The same phone number cannot be registered to multiple accounts.
  • *If you are unable to collect your ticket due to reasons such as changing your phone number after changing your device or entering the wrong phone number when applying, please contact Ticket Plaza customer support after you have started collecting your ticket.

6. Notes regarding reception

• Please be sure to enter the applicant's information in the FANY ticket application form. The applicant will be the member associated with the membership number logged in to the fan club site.
• こちらの抽選先行は、「OCTPATH OFFICIAL FANCLUB会員の方(コース不問)」がお申込み可能となります。連携済みのFANY IDでお申込みください。
  ※こちらの抽選先行では、FANY IDプレミアムメンバー（有料会員）の優位性はございません
  ※「OCTPATH OFFICIAL FANCLUB(コース不問)」にご入会されていないFANY IDでログインされるとお申し込み頂けませんのでご了承ください。
  ※該当のFANYコミュに入会済みでお申込みいただけない場合は、一度FANYチケットにてFANY IDをログアウト後に再ログインしてください。
• お申込みがうまくいかない場合、お問合せを頂いてからご回答までお時間を要する場合がございます。
  受付終了日当日にお問合せを頂いた場合、回答が申込期限に間に合わない可能性がございますので、お早めにお申し込みを済まされることをおすすめします。
• 「OCTPATH OFFICIAL FANCLUB」とFANY IDを連携設定後にFANY IDを退会された場合、連携の解除が必要となります。
  連携解除をしていない場合、同じメールアドレスで再度FANY IDを新規登録されてもチケットはお申込みが出来ません。連携解除をご希望の場合は、下記よりお問合せください。
  お問合せの際はファンクラブ名を明記の上、お問合せください。
  ＜FANY ID連携に関するお問合せ＞
  FANY ID お問い合わせ https://fany.lol/inquirylist
  営業時間：10:00～18:00（土日祝日・年末年始を除く）
  ※営業時間外でのお問合せは翌日以降の返信とさせていただきます。
• If you are applying for multiple tickets, any accompanying person may apply.
• This advance sale application is limited to one application per person per performance.​
• Please note that you cannot use the same membership ID multiple times.
• If a duplicate membership ID is found, the most recent application will be considered valid.
• Registration is not on a first-come, first-served basis.
• Please be sure to check the FANY Ticket website for details and precautions regarding reception.
• After applying, you can cancel or change the contents of your application within the application period. However, you cannot cancel or change the contents of your application after the application period has ended.
• If payment is not confirmed by the payment deadline, your order will be canceled.
• We cannot answer any inquiries regarding seats or lotteries.
• Only members who have purchased tickets can enter the venue. Unauthorized resale and transfer of tickets is prohibited.
• Reselling or transferring tickets to a third party is strictly prohibited, regardless of the purpose or reason. If we find out that you have made an illegal purchase or are unable to verify your identity, you will be denied entry. In such cases, please note that we will not be able to refund the ticket price or any other fees.
• Members found to have engaged in fraudulent transactions will be at a disadvantage in future draws.
• If you are using an Android device, you may not be able to apply depending on the browser. In that case, please try changing your browser to Google Chrome.

I have confirmed the precautions.