About changing models

Q

[Monthly membership plan] I changed my smartphone model. Do I need to do anything?

A

▼If you use credit card payment

Your payments will continue, so there is no need for you to take any further action.

Your ID and password will remain the same, so you can continue to use the site as before.

If your email address or phone number changes due to a change in your device,

After logging in, please edit your registration information on My Page.

▼ [Carrier billing] When changing models without changing mobile phone carriers

Generally, your payment will be carried over, so you can use the site on your new device.

*Please note that payment information may not be transferred depending on the contract contents.

For details, please check with your mobile phone company.

*In this case, your membership will be terminated at the end of the month in which the contract details were changed.

Please log in again at the beginning of the following month and complete the payment process.

▼ [Carrier billing] If you change your phone model and your mobile carrier

Your payment information will not be carried over, and your membership to the site will be automatically terminated at the end of the month in which the change was made.

​If you log in with the same Plus member ID (or email address) at the beginning of the following month, you will be redirected to a page where you will be asked to pay your monthly fee. Please make the payment using your preferred method.

*Even if you have temporarily cancelled your membership, if you re-register (i.e. go through the payment procedure) after logging in with the same Plus member ID (email address) within 30 days, you will be able to continue using the site with your membership status, including your joining date and points, retained.

*Please note that if 30 days have passed since your subscription was cancelled, or if you use a different email address to complete the procedure, your registration will not be carried over and you will become a new member.

Other questions about "changing your device"

• Q.
  [Annual membership plan] I changed my smartphone model. Do I need to do anything?

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