Use of the Site and Content
- Q[Android] I can't watch MOVIE.
- A
■ JavaScript settings
Please be sure to enable it.
Start Chrome > [:] (menu) in the upper right > Settings > Advanced Settings > Check "Enable JavaScript"
*Display may vary depending on the model, browser, and OS version.
■Cookie settings
Launch Chrome > [:] (menu) in the top right > Settings > Site settings > Check if cookies are enabled
■ Clear cache
Please try clearing your browser's cache.
Also, if many other applications are running, please close the tasks first.
■ Communication environment
Please play the file in an environment with good radio wave conditions, such as Wi-Fi.
■ Restart your device
Please turn off the power and then restart it.
Other questions regarding "Site Usage and Content"
-
Q.
Can I use the content on this site, CD jacket photos, artist images, and audio files?
-
Q.
推奨環境を教えてください。
-
Q.
【iPhone】MOVIE(動画)が見られません。
-
Q.
"PHOTO" cannot be saved.
-
Q.
推しメンの確認や変更はできますか?
-
Q.
Can I select multiple favorite members?
-
Q.
The birthday message is not displayed.
-
Q.
Can I change the favorite member in the birthday message?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding support advertisements and giveaways, please contact us here