Reception overview

About e-tickets

About the official ticket trade/resale service “Ticket Platrade”

Regarding prohibition of unauthorized resale and transfer

Please be sure to check before applying.

1. How to apply

After authenticating your membership, you will be redirected to the FANY ticket application page.

2. About accompanying persons

• In this advance sale, anyone accompanying you can apply.

3.About compatible devices

• 

• Electronic ticket issuance using OCTPATH official app can be used with any smartphone with an internet connection and a phone number starting with 090/080/070.
  [Supported OS]
  iPhone devices: iOS 13.0 or later
  Android devices: Android OS 7.0 or later

• *Electronic tickets are not compatible with "Feature Phones," "Raku-Raku Smartphones (models released before 2014 that are not compatible with Google Play)," "Galaho," "Tablet Devices," and "iPod touch."
  Also, some smartphones are not supported. Please be sure to check the incompatible models.

Compatible devices

4.About email reception settings

An email will be sent by "FANY Ticket" to inform you of your application completion and the lottery results.

On the date when the tickets will start to be displayed, Ticket Plaza will send you an email with instructions on how to collect your electronic ticket.

If you have specified domain reception settings, please make sure you can receive emails from "plusmember.jp". Also, please be careful with your spam settings.

5.About receiving method

• Tickets for the performances you purchased will be picked up via the "OCTPATH Official App".

  To prevent unauthorized resale, pickup will only be available via the smartphone connected to the phone number you registered when applying.
  If you apply for multiple tickets, all electronic tickets will be issued together to the applicant's smartphone.

  • *Only one phone number can be used per Plus member ID in the OCTPATH official app. The same phone number cannot be registered to multiple accounts.
  • *If you are unable to collect your ticket due to reasons such as changing your phone number after changing your device or entering the wrong phone number when applying, please contact Ticket Plaza customer support after you have started collecting your ticket.

6. Notes regarding reception

• Please be sure to enter the applicant's information in the FANY ticket application form. The applicant will be the member associated with the membership number logged in to the fan club site.
• This lottery advance sale is open to "OCTPATH OFFICIAL FANCLUB members". Please apply using the FANY ID linked to the relevant "OCTPATH OFFICIAL FANCLUB member (regardless of course)".
• *FANY ID Premium Members (paid members) will not have any advantage in this lottery advance sale.
• *Please note that you will not be able to apply if you log in with a FANY ID that is not a member of the "OCTPATH OFFICIAL FANCLUB".
• *If you are already a member of the FANY community and are unable to apply, please log out of your FANY ID on FANY Ticket and then log in again.
• If your application is unsuccessful, it may take some time for us to respond to your inquiry.
• If you contact us on the closing date, we may not be able to respond in time for the application deadline, so we recommend that you apply as soon as possible.
• If you cancel your FANY ID after linking it with "OCTPATH OFFICIAL FANCLUB", you will need to unlink it.
  
• If you do not unlink your account, you will not be able to purchase tickets even if you register a new FANY ID with the same email address. If you wish to unlink your account, please contact us using the details below.
• When making an inquiry, please state the name of your fan club.
• <Inquiries regarding FANY ID linking>
• FANY ID Inquiry https://fany.lol/inquirylist
• Business hours: 10:00-18:00 (excluding weekends, holidays, and the New Year holidays)
• *Inquiries received outside business hours will be responded to the next business day or later.
• If you are applying for multiple tickets, any accompanying person may apply.
• This advance sale application is limited to one application per person per performance.​
• Please note that you cannot use the same membership ID multiple times.
• If a duplicate membership ID is found, the most recent application will be considered valid.
• Registration is not on a first-come, first-served basis.
• Please be sure to check the FANY Ticket website for details and precautions regarding reception.
• After applying, you can cancel or change the contents of your application within the application period. However, you cannot cancel or change the contents of your application after the application period has ended.
• If payment is not confirmed by the payment deadline, your order will be canceled.
• We cannot answer any inquiries regarding seats or lotteries.
• Only members who have purchased tickets can enter the venue. Unauthorized resale and transfer of tickets is prohibited.
• Reselling or transferring tickets to a third party is strictly prohibited, regardless of the purpose or reason. If we find out that you have made an illegal purchase or are unable to verify your identity, you will be denied entry. In such cases, please note that we will not be able to refund the ticket price or any other fees.
• Members found to have engaged in fraudulent transactions will be at a disadvantage in future draws.
• If you are using an Android device, you may not be able to apply depending on the browser. In that case, please try changing your browser to Google Chrome.

I have confirmed the precautions.